The Best Team In Ticketing

Our Core Values

Service.

Great service will never go out of style. We work as a team to do whatever it takes to make our clients happy.

Simplicity.

Entertainment is complicated. At Etix, we work together to make life a little easier for our team and our clients.

Tenacity.

This is not your typical 9-to-5. We work hard and play hard with the opportunity to travel and work live events.

Results.

Your success is our success. It’s that simple.

Culture at Etix

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Working at Etix Rocks Because....

 

“Our unique culture; the team at Etix has become friends more than co-workers.”

- Mary League | Accountant

 

“The energy. To reach our goals and stay on top of our game in the industry, we need a lot of positive energy, and we’ve got it!”

- Kimberly Kolb | Client Support Specialist

 

“The opportunity to focus on actionable data and find creative ways of delivering it to our clients. Delivering the data that matters most is my obsession… and I love the people I work with. At the end of the day that makes all of the difference.”

- Daniel Heacock | Senior Business Systems Analyst

 

“The growth of the company and getting to work one-on-one with clients.”

- Mandi Grimm | Director of Training

 

“The people, and everyone’s desire to continually improve themselves and the products we create.”

- Bob Seaton | Chief Technology Officer

 

Submit Your Resume!

Title Seasonal Shipping/Receiving Specialist
Location Morrisville, N.C.
Job Information

>> Click here for the full job description

Position Overview & Responsibilities

Etix seeks to add a new member to the Warehouse team. We’re looking for someone who will be an integral part of the Etix process, working in the warehouse to manage shipment import/export, and ensure organization and efficiency.

Responsibilities

  • Assist in general warehouse organization
  • Quickly and efficiently fulfill customer shipments, with minimal room for error
  • Receive and log incoming shipments

Skills/Experienced Required

This a a physical role. The Seasonal Shipping/Receiving Specialist should be prepared to stand most of  the day, and must be able to lift/move 5-45 lb boxes. The ideal candidate will be someone who is able to arrive on time with a strong and independent work ethic.

Apply Now


Title Training & Documentation Specialist
Location Morrisville, N.C.
Job Information

Click Here For Full Job Description

Etix seeks to add an entry level Training & Documentation Specialist to focus on all areas of Etix education. Service is our number one priority and providing clients and staff with superb training tools is how we achieve excellence in service. The winning candidate will be a proven self-starter.

Responsibilities

  • Fully understand the Etix software and our Vendor relationships
  • Guarantee that Etix users fully understand the complete product through writing and assisting with our technical documentation tools
  • Assist with development, creation and maintenance of training materials
  • Work with other departments regarding new initiatives and software releases
  • Schedule and maintain training calendar for department (this requires timely and professional correspondence with clients via email and phone)
  • Monitor and measure training participation and effectiveness
  • Coordinate Etix Live training events

Skills / Experiences Required

  • Associates Degree in Instructional Design or other training field
  • Experience in Box Office, ticketing, software or training is preferred
  • Should enjoy a challenge in a technical and fast paced environment
  • Attention to detail with strong organizational, written and verbal skills are a must
  • Must be a team player both within the Training Department and the company as a whole
  • Must be self-motivated with a professional and personable demeanor
  • Public speaking and presentation skills & the ability to work under quick deadlines
  • Familiarity with Adobe Connect and Etix is a plus

Note: Will require travel for occasional on-site training and event support, which may mean long periods of standing/sitting, lifting equipment, etc. Event support is influenced by client requirements, which may include nights and holiday hours.

Apply Now


Title Customer Support Representative
Salary 10.00/hour
Start Date 2014-07-14
Location Morrisville, N.C.
Job Information

Click Here For Full Job Description

Postion Overview & Responsibilities

Etix is seeking a part-time customer support representative to join our growing customer support team. The customer support team provides service and assistance to event attendees. Responsibilities include:

  • Providing professional and prompt service to Etix customers.
  • Contacting customers by phone and email to resolve reported issues.
  • Fulfill ticket and merchandise orders and process ticket sales by phone.
  • Occasional administrative support: data entry, filing and heavy lifting.

Skills/Experience Required

  • Excellent written and verbal communications skills.
  • Previous customer service experience.
  • Ability to exercise judgement and discretion in day-to-day operations.
  • Ability to learn quickly, adapt and prioritize in a fast-paced environment.
  • Familiarity with Microsoft Office and web/tech savvy.
  • Fluency in English and Spanish preferred, but not required.
Apply Now


Title Marketing Intern
Location Morrisville, NC
Job Information

Marketing Intern – Full Internship Description

The Marketing Intern will be responsible for project management, and will work closely with the Marketing and Product Development teams.The Marketing Intern will create communications collateral for conferences, website, email and social media. Typical projects will include market research; social media management & monitoring; and data management, aggregation & analysis.

Apply Now