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About Etix

In short: we’re an international ticketing service provider for the entertainment, travel, and sports industries, processing more than 50 million tickets each year in 40 countries. We’re not a publically-traded corporate entity worried about hitting our quarterly numbers. We’re only worried about our clients.

  • Web-based reserved ticketing platform
  • 4,000+ clients
  • Largest independent ticketing company in North America
  • United States headquarters with offices in China, Germany, Holland, Austria & Japan
  • 24/7 Access
  • Reasonable (dare we say, lowest?) fees out there
  • Personal service with a boutique feel
  • You control and monetize your data, not us
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Client Highlights

From the middle of Alaska to the coast of Maine, our 4,000+ clients include:

  • Arenas and amphitheatres like McMenamins’ Edgefield, The DeltaPlex, and Koka Booth
  • Performing arts centers like CenterStage Richmond, Savannah Civic Center, and Oxnard Performing Arts Center
  • State fairs like Delaware, North Carolina, and Nebraska
  • Festivals like Summer Camp Music Festival (IL), The Florida Strawberry Festival, and World Beer Festival (NC)
  • Venues like Metro (Chicago), The Orange Peel (Asheville), First Avenue (Minneapolis), and Neumo’s (Seattle)
  • Worldwide sports like Shanghai Formula 1, SG Dynamo Dresden (German football), and the Tokyo Giants (professional baseball).
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Web-based Ticketing

We offer the easiest to use, most robust online and POS processes in the industry.

  • Set up and sell multiple events and ticket types in minutes
  • Utilize Etix staff to build, host, and maintain your system and events
  • Rely on our state-of-the-art, scalable server cluster for simultaneous onsales
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System Features

Over the course of 11 years, we’ve developed a system chock full of best-in-breed features and tools… with quite a few bells and whistles to boot.

  • Custom branded purchase process
  • Reserved seat and select-a-seat options
  • Print-at-home, Will Call, US Mail, and Express Mail
  • Credential module
  • Multiple points of sale: Online, Box Office, Etix Phone Center, Outlets, Kiosk, and iPhone App
  • Demand-based pricing
  • Social media integration – sell tickets on Facebook!
  • iPhone application
  • In-depth, real time reporting
  • We can provide all hardware needed to run your box office and print/validate tickets and credentials
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On-site & Online Support

We’re a ticketing company with a boutique feel so every experience will be a personal one. From day one, you’ll have a personal account manager and a support staff meeting your needs both on-site and online.

  • 24/7 client support
  • Online event setup and management
  • On site tech support is available for help with hardware setup, training, and troubleshooting.
  • Toll Free telephone sales center based in our Raleigh, NC headquarters
  • Fulfillment center capabilities
  • We can assist you with setting up retail outlets
  • Knowledge Base of “how to” guides
  • Monthly client newsletter with tips and tricks
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Reporting & Analytics

The web and ticket-buying landscape has changed, and we’ve integrated reporting and analytics into everything we do. And we’ve built our system to report on ticket sales activity every step of the way.

  • Dozens of built-in reports
  • Your data, never shared with other clients
  • Integrated email marketing reports
  • Google map integrated zip code report
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Etix Connect

Our in-house, expert-level digital marketing team (Etix Connect) can handle your online marketing, from soup-to-nuts. Our marketing services are laser-focused on one thing: helping you collect fan data and sell more tickets.

  • Website Upgrade & SEO
  • Social media
  • Email marketing
  • Mobile marketing
  • Content management & marketing calendar
  • Analytics and Reporting